On behalf of the Newark Celebration 350 board and staff, we want to express a sincere apology for the technology failure we experienced on Newark's Giving Day on Tuesday, May 3rd
And a Thank You
We’re very sorry for any inconvenience this may have caused as you were trying to support your favorite Legacy Gift projects. We are so grateful for your generosity and your perseverance.
The Newark Giving Day website was sporadically down for approximately ten hours within the 24-hour campaign. Kimbia, the Austin-based technology partner for Give Local America, said the reason the site crashed on giving day sites across the United States was the overwhelming volume of external sites pointing to and hitting their databases. A total of 54 community foundations nationwide experienced technical difficulties that severely disrupted the ability of tens of thousands of donors to make contributions.
What will happen with the prizes?
- At present, we expect to award prizes as initially planned, but please be patient as we still have data to collect.
If I’m a donor?
- Please be assured that we have ruled out any security issues. There has been no security breach and all transactions continue to be securely processed.
- If you didn’t get a message confirming your donation, then please email Newark Celebration 350 at email@example.com.
- We are working as fast to possible to respond to all emails.